How do I rate conversations with Gigs Support?
At Gigs, we are committed to delivering exceptional support to our users. If you encounter any issues, our dedicated Support team is ready to assist you. This article will guide you on how to contact us and share your valuable feedback.
Opening a Support Ticket
You can easily reach the Gigs Support team by opening a support ticket whenever you face an issue. This process allows us to track your concerns effectively and provide you with the assistance you need. To learn more about how to open a support ticket, please read more here.
Rating Your Support Experience
After your ticket has been resolved and closed, we highly value your input! You will be prompted to rate your conversation using emojis. This quick feedback mechanism helps us better understand your experience. Additionally, you will have the opportunity to leave a comment to share any specific thoughts or suggestions you may have.
Why Your Feedback Matters
We encourage you to take a moment to rate your conversations and leave comments whenever possible. Your feedback is crucial to us, as it helps us assess our performance and identify areas for improvement. We regularly review ratings and comments, using this information to prioritize enhancements to our support services.
Thank you for being a part of the Gigs community! Your insights are invaluable in helping us serve you better.