Delete an end-user from the Dashboard

Edited

The ability to delete an end-user (the subscriber) from the Gigs dashboard is now possible for all Gigs' customers! This is a change that was enacted on November 21st, 2024.

The Process:

The ability to delete users can be found via the:

  • User details page

  • List of users page

To delete an end-user from the Gigs dashboard using the user details page, please do the following:

  1. Locate the user that you wish to delete

  2. Click on the Actions button in the upper-right

  3. Select 'Delete User'

  4. Confirm the user deletion

After the user has been deleted, resources that relate to the deleted user remain, however, dashboard will not show user details when linking a deleted user.

The details page for a deleted user is no longer accessible.

Good to know:

Once a user is deleted:

  • The user can sign up to Connect again with the same email.

  • Any subscriptions the user had are immediately ended.

  • You can’t list subscriptions by the user’s ID via the API.