Delete an end-user from the Dashboard

Edited

The ability to delete an end-user (the subscriber) from the Gigs dashboard is now possible for all Gigs customers! This change was enacted on November 21st, 2024.

The Process:

The ability to delete users can be found via the:

  • User details page

  • List of users page

To delete an end-user from the Gigs dashboard using the user details page, please do the following:

  1. Locate the user that you wish to delete.

  2. Click on the Actions button in the upper-right corner.

  3. Select 'Delete User.'

  4. Confirm the user deletion.

After the user has been deleted, resources related to the deleted user remain; however, the dashboard will not show user details when linking a deleted user. Additionally, the details page for a deleted user is no longer accessible.

Good to know:

Once a user is deleted:

  • The user can sign up to Connect again with the same email.

  • Any subscriptions the user had are immediately ended.

  • You can’t list subscriptions by the user’s ID via the API.