Device association with a subscription

Welcome to our guide on device association with subscriptions! This article will clarify how device association works, especially for users on different SIM networks.

It's important to note that having a device associated with a subscription does not impact your connectivity. Your service will remain uninterrupted regardless of whether a device is linked to your subscription.

The only time you need to associate a device is for users on AT&T SIMs. This requirement is due to AT&T's whitelisting policies, which necessitate that they know and approve specific devices to access their network.

Entering the IMEI (International Mobile Equipment Identity) number is a standard step in activating AT&T SIMs. This ensures that your device is recognized and approved for use on the network.

For T-Mobile SIMs, adding a device is not necessary. Therefore, subscriptions without an associated device are expected to be seen.

We hope this information helps clarify the device association process for your subscriptions. If you have any further questions, please don't hesitate to let us know!