Can a subscriber reactivate their plan?

Welcome to our guide on reactivating your phone number with Gigs! You're in the right place if you recently canceled your subscription and want your old number back. This article will walk you through the steps to reactivate your phone number within 60 days of cancellation. Let's get started!

As an end-user, you can easily reactivate your phone number as long as you do so within 60 days of canceling your subscription. If more than 60 days have passed, you must create a new subscription with a new SIM card and phone number.

To reactivate your phone number within the 60-day window, please follow these simple steps:

1. Log into your Gigs Connect account using the email address you used for your original subscription.

2. Click on ‘Add a Plan’. Under the header ‘Your SIMs’, you will see a list of existing SIM cards. Select your existing SIM and follow the prompts to create a new subscription.

3. When prompted to choose a phone number, select “Get New Phone Number”.

The system will automatically re-allocate the phone number you had with your original subscription, making the process seamless!

❗️Here are a few critical points to keep in mind:

• Purchasing a new plan on a SIM with an expired subscription is possible within 60 days of canceling the original plan.

• Once the subscription is re-created, the same phone number from your previous subscription will be used, as the service provider has reserved it for you.

• Remember, this action must be taken within 60 days of canceling your original plan to ensure you can keep your old number. After 60 days, you must create a brand-new subscription with a new SIM card.

We hope this guide helps you reactivate your phone number with ease! If you have any further questions, please get in touch with our support team. Happy reactivating!