The Gigs Dashboard

Welcome to the Gigs Dashboard! This is your go-to interface for managing all aspects of Gigs connectivity. Here, you can access end-user data, conduct testing in demo environments, and contact our dedicated support team whenever you need assistance. Let’s dive into how to get started and maximize your Dashboard experience!

To access your company's Dashboard, fill out this form. Once your access is granted, you will receive an email with a link to your Dashboard.

For security reasons, access to the Dashboard requires Two-Factor Authentication (2FA). You will receive an email with a 6-digit code each time you log in. Just copy and paste this code to log in successfully.

Let’s explore the key features of the Dashboard!

When you first log in, you’ll see the project name you currently view in the top left corner. If your company manages multiple projects, you can click on the small arrow next to the project name to select the one you wish to view. Remember, you need access to each project or organization-level access to view them.

In the bottom left corner, you can also see the account and email address you are logged in with. If you wish to log out, click on the three dots next to this information.

The best way to navigate the Dashboard is by exploring the different sections located on the left-hand side:

• Users: Here, you can view all users in your project, their contact information, and their verification status.

• Subscriptions: This section details all subscriptions in your project, whether active or inactive.

• SIMs: View all SIMs allocated to your project, including ICCIDs and their activation status.

• Devices: This section contains all details regarding the devices related to your project, including the associated user and SIM. Devices are labeled based on their usage status.

• Plans: Here, you can see the plans associated with the subscriptions on your devices.

• Vouchers: This page lists all vouchers, both available and retired. By clicking on individual vouchers, you can view all codes (active or inactive) that provide discounts to end users.

You can export information from all these pages (except the Vouchers page) in CSV format, which is commonly used for internal reporting or record-keeping.

If you need assistance, click on the Support tab, and our chat box will open in the same window. You can message us directly or email us at support@gigs.com.

This section includes valuable information regarding the Gigs API, including API documentation and API keys to help developers integrate with our services.

This section will open the Connect white-label flow when relevant. Please proceed with caution, as this can affect the data displayed in the Dashboard. If you want to test the flow, we recommend doing so in a demo project to avoid any impact on your production data.

We hope this guide helps you navigate the Gigs Dashboard with ease. If you have any questions or need further assistance, please contact our support team. Happy managing!