Fair Usage Policy

Welcome to our guide on the Fair Usage Policy! This article explains the Policy, how it works, and how you can ensure that you adhere to its limits.

A Fair Usage Policy ensures that all network subscribers have fair service access. It prevents any single individual from monopolizing network resources, providing a balanced experience for everyone.

Carriers actively monitor network usage to identify excessive use, potential fraud, and spam. If they determine that a subscriber is overusing the service, they reserve the right to suspend functionality or terminate subscriptions. Unfortunately, the specific details of a carrier's Fair Usage Policy are not disclosed for security reasons, so we cannot provide exact thresholds for when a service might be suspended.

The best way to stay within your Fair Usage limits is to use the service for regular, personal activities. Here are some tips to help you avoid exceeding your limits:

• Avoid uploading or downloading massive amounts of data.

• Refrain from sending mass or spam texts.

• Do not use voice services for solicitation or spam calls.

Fortunately, more than 99% of users will never hit the Fair Usage limit. If you are concerned that your line may be flagged, please contact Gigs Support for assistance.

If you are a subscriber, please contact your service provider directly, as they will have the most accurate information regarding your subscription.

Certain behaviors may lead to a line being flagged for violating the Fair Usage Policy. These include:

• A massive amount of data, calls, or texts during a billing cycle.

• A large volume of data, calls, or texts in a short period of time.

• Any activity that appears to be fraudulent or spam-related.

You can enjoy your services without interruptions by being mindful of your usage and following these guidelines. Thank you for taking the time to understand Fair Usage Policy!