The end-user is not able to complete their purchase after selecting a plan in the checkout flow

Ask the end-user to ensure the payment details (both their payment method and their address) are up-to-date. If they aren’t, please update them and try again.

If the end-user is still having issues, recommend that they contact their credit card provider to see if there are any issues with their card.

If the problem persists, please reach out to us at [email protected].