Guide: Top-ups Overview
Welcome to our guide on mobile top-ups! This article will explore what a top-up is, how it works, and the various types available to enhance your mobile experience. We've got you covered whether you want to add extra credit for calls, texts, or data!
What is a Top-Up?
A top-up is a convenient add-on that allows you to add credit to your mobile subscription. This means you can make calls, send texts, or access the internet in greater quantities than what is included in your base plan. It's a great way to ensure you stay connected without interruptions!
How It Works
Through our Connect platform, you can easily upgrade your plan or choose from various data top-ups at any time. This flexibility allows you to tailor your mobile experience to your needs.
Pre-requisites
To apply for a top-up, you must have an active subscription with a base plan. This ensures that you can seamlessly add extra credit to your existing services.
Types of Top-Ups
Currently, we offer data-only top-ups. With these, you can boost your data allowance for the remainder of your subscription.
Network Activation
In most cases, top-ups are activated within minutes. Once you book a top-up, the additional data will be available until the end of your billing period or when you decide to add another top-up. If your top-up has not been added within several hours, please contact our customer support team for assistance.
Limitations
Only supports data top-ups.
Gigs allows adding multiple top-ups to a subscription.
Vouchers cannot be applied to top-ups.
Top-ups are currently one-time purchases.
We hope this guide helps you better understand mobile top-ups. If you have any questions or need further assistance, feel free to contact our customer support team. Happy topping up!