Welcome to the exciting new features of our Dashboard! We’re thrilled to introduce the Dashboard Overview, designed to provide you with the most important and relevant metrics, along with actionable resources. This feature is currently in Beta and will be rolled out to customers in stages. If you have any questions, feel free to reach out to us at support@gigs.com.

In the past, Dashboard members would land on the Users tab by default. With the introduction of the Dashboard Overview, members will now be directed to this new default tab, which presents a variety of charts and tables to enhance your experience.

The Overview page is designed to provide a comprehensive view of your data, accessible to all user types, roles, and permissions. The tables are filtered by default to display data within a timeframe that is most relevant, making it easier for you to take actionable steps.

This chart displays the count of total active subscriptions for each month over the past 12 months, including the current month. The number next to the chart title indicates the value for the current month (for example, "38,803").

Note: If a subscription ends in the middle of the month, it will still be counted as an active subscription for that month.

This chart shows the count of total activated subscriptions for each month over the past 12 months, including the current month. An activation refers to the first month in which the subscription became active, but does not include any subsequent months.

This section provides several key metrics, including:

• New Subscriptions

• Renewed Subscriptions

• Canceled Subscriptions

• Ended Subscriptions

Each metric displays:

• A main value calculated based on the last 30 days.

• A secondary value shown as a percentage, representing the trend over the last 30 days compared to the previous 30 days.

Hovering over the icon in the upper right corner reveals more information about how each metric is counted.

This section features several tables that are pre-filtered by status and date to highlight the most actionable data. Each table displays a maximum of 5 items. If the number of matching items exceeds 5, a ‘View All’ link will appear at the bottom of the table, allowing you to navigate to the main resource table view with a similar status filter applied. If there are fewer than 5 items, this link will not be shown. If there are no matching items, the entire table will not be displayed.

Data in every table is sorted from newest to oldest.

This table shows portings with the following filters applied:

• Status: declined or information required

• Updated at least 24 hours ago, but no more than 30 days ago

This table displays payments with the following filters applied:

• Status: failed

• Attempted: 3 times

• Created at least 5 days ago, but no more than 30 days ago

Note: A failed payment could have been created more than 5 days ago but last attempted less than 5 days ago. We only consider the former date regarding failed payments.

This table shows consent requests with the following filters applied:

• Status: approved

Currently, the only requests shown here will be for issuing port-out credentials, as this is the only consent operation requiring manual fulfillment.

We hope you enjoy exploring the new Dashboard Overview and find it helpful in managing your subscriptions and resources effectively!