Summary
Usage alerts are intended to notify you of the amount of data used relative to your plan’s limits. These events currently fire when a subscription crosses the 70, 90, and 100% threshold of data in the plan.
From these events, Gigs will send email to users in projects that support emails and are not opted out of usage alert emails.
How to resolve
If you’ve received a usage alert, you may want to add data to continue receiving service until your next billing cycle. See the guide on plan changes and top-ups.
Notifications
Alerts will be triggered at 70%, 90%, and 100% of data consumption. You can easily view usage data in Connect under "My Plans" at any time.
Limitations
Top-ups are valid for the remainder of the subscription period and do not carry over.
Usage records can be delayed by more than 24 hours.
Alerts will only be sent at 70%, 90%, and 100%.
Usage alerts are not sent for Top-Up when Top-Up data limits are exceeded.