Privacy and data policy

This article summarises how your personal data is handled when you use our mobile service. For the full and authoritative Privacy Policy, see gigs.com/legal/privacy-policy.

What data we collect

• Account information — name, email address, and contact details provided at sign-up
• Identity verification data — where required to activate your plan or comply with regulations
• Usage data — data consumption, call records, and SMS activity
• Device information — device type and IMEI where relevant
• Payment information — processed securely; we do not store full card numbers

How your data is used

• To activate and maintain your mobile service
• To process payments and manage billing
• To provide customer support
• To comply with legal and regulatory obligations
• To detect and prevent fraud or misuse

Who your data is shared with

• Network operators providing the underlying mobile service
• Payment processors who handle billing
• Regulatory or law enforcement bodies where required by law
• The app or service provider you signed up through

Your data is not sold to third parties for marketing purposes.

Your rights

Your rights depend on where you are based. For the full details of your rights and how to exercise them, see the Gigs Privacy Policy. To make a data request, raise it through the app or contact support.

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