Fair use policy

Our fair use policy ensures all customers get a reliable, consistent service. It applies to all plans, including those described as unlimited.

What your plan is intended for

Personal use on a single mobile device — everyday activities like browsing, streaming, messaging, calls, and similar personal use.

What is not covered by your plan

• Using your SIM or eSIM in a router, fixed wireless device, or any equipment other than a personal mobile device — unless your plan explicitly includes this

• Running automated scripts, bots, or applications that generate abnormally high or continuous data usage

• Reselling or redistributing your service to other users

• Using your plan for commercial purposes not covered by your plan terms

Unlimited plans

Unlimited plans include a defined amount of high-speed data per billing cycle. After that allowance is reached, your connection is reduced to a lower speed for the remainder of the cycle. The high-speed allowance for your plan is shown in your plan details in the app.

This article doesn't cover:

Data throttling →My data is slow or I've been throttled

Cancel your plan →How do I cancel my plan?