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What should be done with exchanged, used or faulty SIMs?
What should be done with exchanged, used or faulty SIMs?
Updated over a week ago

Exchanged SIM or Used SIM

  • Needs to be deactivated if the used SIM is not actively linked to a subscription or user anymore. Ensure that ICCID has no more plans / active connectivity attached to it.

  • Please note that once a SIM card has been activated it will not be possible to use it with another device.

Faulty SIM

  • Cannot be re-used and should be discarded.

  • End-user should discard these if broken or physically damaged.

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