pSIM Specific
Exchange an end-user physical SIM
Welcome to our guide on the SIM card exchange process! This document will help you understand how to replace a physical SIM card associated with your ...
An end-user wants to return the device but keep the physical SIM card
When returning a device, it's essential to understand what happens to the SIM card, especially if it's still functional. This guide will walk you thro...
What should be done with exchanged, used or faulty SIMs?
Needs to be deactivated if the used SIM is not actively linked to a subscription or user anymore. Ensure that ICCID has no more plans / active connect...
What should we do with exchanged, used, or faulty physical SIM?
Exchanged SIM or Used SIM All SIMs ready for exchange need to be deactivated if the used SIM is not actively linked to a subscription or user anymore....