QR code installation may require multiple devices, as you might need a device to show the QR code and a device to scan it. You can also print out the QR code and scan it on your phone. This is not the case for certain Samsung devices, which we’ve set out below.
Please note that a QR code is sensitive and can only be used once for eSIM installation on a single device -- more info on that here.
iPhones
The QR code must be external to the device to scan it with your Camera. The installation guide includes a button to share your QR code to another device. You can also print the QR code to scan.
Alternatively, you can use the Manual instruction guide to install your plan without a second device.
Samsung phones
Samsung phones provide the option to download an eSIM directly to your photo Gallery.
This will allow you to access and scan the QR code through the photo gallery without having to use a second device.