Good things to know
What to Do if Your Number is Locked (Port Protection)
Transferring your phone number to a Gigs-powered provider can sometimes be hindered by port protection or a number lock on your line. These security f...
How do I know if my phone is Carrier Locked?
A locked phone is one that is tethered to a specific wireless carrier and can only operate on that carrier's network. Common scenarios include receivi...
Transfer Port Out PIN
Transferring your phone number to a new carrier can be straightforward, but it's essential to know the expiration dates associated with your number tr...
Account information required for porting
Welcome to our guide on number porting! If you're considering switching your phone number to a new provider, it's essential to understand how the proc...
Can I keep my number if I choose to end my subscription?
Are you considering switching phone providers but worried about losing your phone number? If so, this guide will walk you through the essential steps ...
What happens if I cancel my existing subscription before the number transfer is completed?
Do not cancel your existing subscription before the transfer is complete and the new subscription is active. You may lose your phone number if you can...
What is a service address?
A service address is required by some donor carriers to verify the account information before approving a port out. In order for the donor carrier to ...