How do I transfer my eSIM to a new device?

Last updated: April 3, 2026

An eSIM profile cannot be moved directly from one device to another. A new profile needs to be issued and installed on the new device.

Your current eSIM stops working immediately once a new profile is issued. Do not request a transfer until you are ready to install on the new device.

Before you start

  • New device must be carrier-unlocked
  • Subscription must be active
  • Wi-Fi must be available on the new device

How to transfer

  • Check the app for Replace eSIM, Move to new device, or Get new QR code
  • Once a new profile is issued, the old eSIM is deactivated immediately
  • Install the new profile on your new device using the installation guide for your device type

Can I have the same plan active on two devices?

No. You cannot have the same subscription active on two devices simultaneously.

This article doesn't cover:

Installation — iPhone →How to install your eSIM — iPhone

Installation — Android →How to install your eSIM — Android

Installation — Samsung →How to install your eSIM — Samsung