eSIM — Troubleshooting | Gigs Knowledge Base

Dual-SIM Conflict

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How do I transfer my eSIM to a new device?

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My SIM is asking for a PUK code

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My device does not recognize SIM

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My eSIM has no mobile data or is not connecting

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My eSIM is expired

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My eSIM is not activating — troubleshooting guide

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My eSIM is showing an invalid or activation error

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My eSIM settings are misconfigured

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My eSIM was deleted — can I reinstall it?

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eSIM Activation Delayed or Stuck

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eSIM locked, already in use, or showing duplicate profile

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My new eSIM shows as 'MOBILE' or another name

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