All CollectionsSubscriber Knowledge Base (user-facing articles)
Bringing your existing number to Gigs
16 articles
Does Gigs support phone number transfers?
How does number porting work?
How long does number porting take?
What is the status of a number porting request?
What happens if I cancel my existing subscription before the number transfer is completed?
Does Gigs support international phone number transfers?
What should I do if my phone number is locked for transfer?What to do if you have port protection that's preventing your line from porting over.
Does the number transfer pin expire?
Can I keep my number if I choose to end my subscription?
What is a donor carrier?
Can I transfer my number to an eSIM?
Do the subscription details need to match the number porting account details?
What is a service address?
When is the number porting request submitted?
Does the number transfer pin expire?
How can we troubleshoot a number porting request that shows requested?