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All CollectionsFor Providers - Gigs Business Help Center (B2B)Users, Subscriptions, and Plans
What is the difference between a User, a Subscription, and a Plan?
What is the difference between a User, a Subscription, and a Plan?
Updated over a week ago

User:

This is where the subscriber's details are.

  • First thing that's created when someone first signs into Connect

  • Where the user's personal details are kept, such as:

    • Name

    • Email address

    • Physical address

    • Date of birth

  • A user can have multiple subscriptions active

Subscription:

Holds the SIM and phone number, and is connected to a user and plan.

  • What the SIM and phone number are connected to

    • Only 1 SIM can be active on a subscription at a time

  • Can only have 1 plan active at a time

Plan:

The usage allotment, services (talk, text, data), and cost are determined with the plan.

  • Determines the:

    • Services that are available

    • The usage that's available

    • The frequency of the billing cycle

    • The cost per billing cycle

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