Number Porting Troubleshooting
This section goes over how to mitigate various blockers to completing a number port for a subscription.
Porting Timeframes
Porting a phone number from a losing telecom provider is a critical process that can vary in turnaround times based on the originating provider. It is...
Connect: Number is not able to be ported
This document aims to clarify the common issues encountered when a user's phone number cannot be ported to a new carrier. It provides guidance on how ...
Port Statuses
This article provides an overview of the various statuses that porting requests may display throughout the different phases of the porting process. Un...
Declined Ports: Update and Resubmit
Only when a port updates with a declined response can a porting request be updated for resubmission. This can be accomplished within the porting detai...
FirstNet Accounts and Porting to Gigs
FirstNet is a specialized wireless service operated by AT&T, designed for first responders and public safety personnel. Lines associated with FirstNet...